Website Hosting Service Agreement
AGREEMENT between Website Technology Services, Inc. dba WT Digital Agency ("WT Digital"), and the customer ("Customer") purchasing hosting services.
1. Hosting Services
WT Digital will provide Customer with website hosting services as selected during the purchase process, including but not limited to:
- Website hosting and server management
- SSL certificate provisioning and management
- Basic security monitoring and updates
- Email support for hosting-related issues
- Backup services as specified in the selected plan
2. Term
This Agreement shall commence on the date of purchase and shall continue on a month-to-month basis until terminated by either party upon thirty (30) days' prior written notice.
3. Customer Responsibilities
Customer agrees to:
- Provide accurate contact and billing information
- Comply with all applicable laws and regulations
- Not use hosting services for illegal activities, spam, or malicious content
- Maintain current backups of website content and data
- Notify WT Digital promptly of any security concerns or technical issues
4. Payment Terms
- All hosting fees are billed monthly in advance
- Payment is due upon receipt of invoice
- Past due accounts are subject to interest charges at the maximum rate allowed by law
- WT Digital may suspend services without notice in the event of non-payment
- Customer must provide written notice of any billing objections within 20 days of invoice date
5. Data and Content Ownership
Customer retains ownership of all website content and data. WT Digital may temporarily store and backup Customer content as necessary. Upon termination, Customer is responsible for retrieving all content.
6. Service Limitations and Uptime
WT Digital strives to maintain 99.9% uptime but does not guarantee uninterrupted service. Downtime beyond control is not WT Digital’s responsibility.
7. Confidentiality
WT Digital agrees to keep Customer information confidential except as required for service provision or by law.
8. Limitation of Liability
WT Digital’s liability is limited to the monthly hosting fee for the period in question. Services are provided “AS-IS”.
9. Indemnification
Customer agrees to indemnify WT Digital from any claims related to Customer's use of services.
10. Termination
Either party may terminate with 30 days written notice. Customer remains responsible for all fees incurred through the termination date.
11. Modifications and Changes
Agreement changes require written consent. WT Digital may update terms with 30 days’ notice.
12. Governing Law
Governed by the laws of Georgia; disputes to be resolved in courts located in Fulton County, Georgia.
13. Technical Support
Email support is provided during business hours. Response time may vary by plan.
14. Acceptable Use
Prohibited uses include:
- Illegal content
- Spam or unsolicited emails
- Malware or viruses
- Excessive resource usage
- Violations of others’ rights
By purchasing hosting services and checking the agreement box, Customer acknowledges reading and agreeing to the terms.
Contact: [email protected] or (770) 356-7540